Effective Date: [Date]

1. Return Policy

At audbaba.com, we understand that in the world of B2B e-commerce, there may be situations where you need to return a product or request a refund. We’ve established the following guidelines to make this process as smooth as possible.

2. Returns

• If you wish to return a product, please contact our customer support within [number of days] days of receiving the item.

• To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

• We may require proof of purchase, such as an order number or receipt.

3. Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number of days] days.

4. Exchanges

• If you receive a defective or damaged product, we offer exchanges. Please contact our customer support within [number of days] days of receiving the item to request an exchange.

• We will replace the damaged or defective item with a new one of the same type.

5. Shipping Costs

• You will be responsible for paying your own shipping costs when returning an item. Shipping costs are non-refundable.

• If you receive a refund, the cost of return shipping will be deducted from your refund.

6. Non-Returnable Items

• Certain items may not be eligible for return or refund, such as customized or personalized products.

7. Contact Us

If you have any questions or concerns about our return and refund policy, please contact us at:

[Your Contact Information]

8. Changes to this Policy

We may update this Return & Refund Policy from time to time. Any changes will be posted on this page with an updated effective date. It is your responsibility to review this policy periodically.